Careers at CSL

Job description

Position Summary:

A facility operations team member is responsible for assisting with the day-to-day management of assigned chapter houses within CSL Management’s client portfolio. The position will work closely with headquarter staff, house corporation leadership, local volunteers, undergraduate members, employees, vendors, and other vested parties in the operations of the chapter house. The primary focus of the operations team member is to ensure clients’ needs are being met with exceptional service delivered with honesty and integrity.

Responsibilities:

Manage day to day operations of chapter houses within CSL Management’s client portfolio, including, but not limited to:

Represents CSL Management, LLC and its clients to vendors, parents, residents, and university personnel.

Organizes, monitors, coordinates, and evaluates assigned work tickets and projects daily.

Fields emails and calls requesting assistance with projects, repairs, maintenance, and routine operations.

Oversees communication efforts with clients and vendors and responds timely to questions and concerns.

Works on various tasks such as data entry, tracking and filing documents electronically, and processing invoices.

Engages in daily communication with vendors coordinating necessary work they must complete at the properties on small or large projects.

Participates in on-call rotation to answer emergency calls related to chapter house operations and coordinate issue resolution.

Review vendor agreements, leases, project contracts, etc. for the client and provide guidance on the course of action, i.e., engage lawyer, recommend changes based on industry knowledge, etc.

Note - We do not provide legal advice to any client, only recommendations based on industry knowledge.

Assist with complaints, concerns, questions, etc. from residents, chapter members, employees, parents, and vendors related to chapter house operations.

Serve as an advocate and primary resource for house corporation or headquarter leadership on day-to-day operations and projects.

Manage other items or issues requested by CSL Management leadership, as may change from time to time.

Occasional travel may be required to client locations, conferences, meetings, etc.

Follow all policies and procedures of CSL Management.

Qualifications/ Experience:

Minimum of a bachelor’s degree.

Membership in an inter/national fraternity or sorority is strongly preferred.

3+ years of experience working/volunteering in the fraternity and sorority community preferred, exposure to chapter house operations or issue resolution a plus.

3+ years of previous work experience preferred. Excellent people skills and professionalism.

Must be independent, self-motivated, and success-driven.Proficient with Microsoft Office 365.

Benefits:

Paid Time Off (begins after 90 days)

401k with match

Health Insurance

*Background checks are an employment requirement

CSL Management is an Equal Opportunity Employer and encourage all qualified talent to apply

That resume you worked so hard on? Remember to attach it!

Location of Position: Cleveland, Tennessee

Position Summary:

The Administrative Assistant will assist with entering data and ensure the quality of data produced. Furthermore, the position is responsible for developing, analyzing, and interpreting certain reports, company data and other resources.

Essential Duties

Assist with CSL Management’s client portfolio, including, but not limited to:

Verifies and logs the receipt of data and obtains any data that is missing.

Uses various technology platforms to record assigned data.

Resolves minor processing problems; seeks assistance from a supervisor or other appropriate staff for issues beyond immediate expertise.

Prepares and reviews prepared data reports to ensure it is adequate and accurate before it is shared with company leadership and clients.

Maintains confidentiality of sensitive information.

Fields data-related questions and assists with client-required process reviews.

Performs other related duties as assigned.

Required Skills/Abilities:

Excellent and precise data entry and typing skills.

Excellent verbal and written communication skills.

Proficient in Microsoft Office Suite or related software.

Good organizational skills, time management skills, and attention to detail.

Ability to keep information confidential.

Ability to work independently.

Education and Experience:

High school diploma or higher degree preferred.

Some data entry experience preferred.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Benefits:

Paid Time Off (begins after 90 days)

401k with match

Health Insurance

*Background checks are an employment requirement

CSL Management is an Equal Opportunity Employer and encourage all qualified talent to apply.

That resume you worked so hard on? Remember to attach it!

Location of Position: Cleveland, Tennessee

Position Summary:

The Bookkeeper is responsible for assisting with the day to day management of assigned chapter houses within CSL Management’s client portfolio, specifically with their bookkeeping and accounting needs. The position will work closely with headquarter staff, house corporation leadership, local volunteers, undergraduate members, employees, vendors, and other vested parties in the operations of the chapter house. The primary focus of the Bookkeeper is to ensure client’s needs are being met with exceptional service delivered with honesty and integrity.

Essential Duties:

Manage bookkeeping and accounting related to day to day operations of chapter houses within CSL Management’s client portfolio, including, but not limited to:

Field emails and calls requesting assistance with bookkeeping, accounting and other routine operations

Assist with budgeting, accounts payable, accounts receivable, cash management, financial reporting, and any other financial and accounting support needed for client management

Where needed, review vendor agreements, leases, project contracts, etc. for the client and provide guidance on course of action, i.e. engage lawyer, recommend changes based on industry knowledge, etc. Note- we do not provide legal advice to any client, only recommendations based on industry knowledge.

Assist with questions and concerns from residents, chapter members, employees, parents, and/or vendors related to chapter house operations

Manage other items or issues that are requested by CSL Management leadership, as may change from time to time

Some amount of travel will be required to client locations, conferences, meetings, etc., but primarily to CSL’s central office located in Cleveland, TN

Follow all policies and procedures of CSL Management

Qualifications/ Experience:

Bachelor’s Degree in Business, Accounting, Finance or 1+ years of experience in related field, preferably with some exposure to working with chapter house operations and/or issues

Direct bookkeeping experience and qualifications, including familiarity with Quickbooks, preferred

Outstanding verbal and written communication skills and comfortable conversing with key business relationships, partners, and business executives

Must be independent, self-motivated, and success driven

Proficient with Microsoft Office 365 technologies (Excel, Teams, Sharepoint, Outlook…)

Benefits:

Paid Time Off (begins after 90 days)

401k with match

Health Insurance

*Background checks are an employment requirement

CSL Management is an Equal Opportunity Employer and encourage all qualified talent to apply.

That resume you worked so hard on? Remember to attach it!