CSL Educational Services

Maximize your investment in housing staff and volunteers.

Training and Education Offerings

  • Trends in housing

  • Serving our customers well

  • Better understanding of today’s student

  • Generational differences and communication styles

Group of young adults talking and socializing at a casual indoor event, some holding drinks, with a bright and industrial-style background.

Volunteers

House Directors

Three women standing together indoors, smiling at the camera. The woman on the left wears a gray sweatshirt, the woman in the middle wears a black and white striped dress, and the woman on the right wears a purple jacket and black shorts.

  • Trends in housing

  • Serving our customers well

  • Better understanding of today’s student

  • Generational differences and communication styles

Housing Staff

White fire alarm with a flashlight lens mounted on a pink ceiling.

  • Repairs and preventative maintenance

  • Safety and access controls

  • Tracking and coordination of health and safety inspections

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W. Scott Fussell - Consultant with CSL Management

“Why do I do what I do? Because Fraternity changed my life. Today’s students deserve the same; an experience that is life-changing for a lifetime. I’m hopeful our programs and experiences can help house directors and house corporation volunteers facilitate a similarly impactful experience.”

Let’s talk about training your House Directors, Volunteers, or Housing Staff for your organization.

The landscape of education is changing, as are the needs of students. Parents’ expectations are higher than ever. How are you staying ahead of the curve? Who is your go-to resource for staff and volunteer development? Do you need someone to help provide education and development for your staff, volunteers, or house directors?  

Over the past decade, CSL Management’s education team has taught thousands of house directors, volunteers, campus professionals, and headquarter staff members. We focus on everything from boilers to best practices so that you can be ahead of the game with CSL’s exceptional training.  

The following are examples of topics we cover about campus and residential trends.   

  • The Customer Experience – A New Approach to Supporting and Retaining Your Residents   

  • Creating a Better Experience for Everyone – Top Ten Ways to Effectively Manage the Facility   

  • What Happens When...? – A Guide to Disaster Preparedness   

  • The Five Whys of Facility Improvement – Project Planning and Management 101   

  • Maximizing Your Investment – Preventive Maintenance Basics   

  • If These Walls Could Talk - What to Look for During a Daily Walk Through   

  • Working with Today’s College Student and Their Parents – An Introduction to Emotional Intelligence   

  • How’s Your House Doing (Financially)? – Facility Financial Planning 101