Day-to-Day Operational Support

Let us focus on the structure, so you can focus on the students.

John Reineke, Chief Housing Officer, Beta Theta Pi

“Beta Theta Pi’s partnership with CSL Management, both with our portfolio of owned properties and those under our management, has enabled us to successfully manage our properties with the highest level of operational excellence, leading to an elevated student housing experience.”

Daily Operational Support by CSL:

A young woman with glasses and blonde hair smiling while talking on a cell phone, sitting on a brown couch with a laptop in front of her, in a well-lit office space with plants and windows.

Dedicated 24/7/365
Service

  • Dedicated phone line for all service needs

  • After-hour emergency support 

  • Email support and monitoring for non-emergency service request

Open calendar planner with handwritten notes, a cup of tea or coffee placed on the left page, and a list of goals for November. The planner features a grid layout with dates and some handwritten events.

Inspection Scheduling and Tracking

  • Identify and manage preventative maintenance needs  

  • Coordinate required life safety inspections and needed repairs

Collection of tools including a cordless drill, hammer, digital moisture meter, paint can, and toolbox on a workbench.

Maintenance Coordination and Reporting

  • Respond, schedule and track maintenance requests

  • Winter and Summer CAPEX planning and execution

  • Client reporting of work tickets and other critical operational data

Vendor and Contract Management

Two people shaking hands in an office setting.
  • Negotiate and manage vendor partnerships and contracts

  • Certificate of insurance and
    W-9 verification

  • Invoice processing and document management

House Director Assistance & Employment

Two women sitting at a wooden conference table, engaged in a conversation, with a brick wall in the background.
  • House Director placement services 

  • Assist in recruitment through job postings and initial interviews

  • House Director employment: payroll, insurance, and HR support

CSL has got you covered with our experienced team of managers.

CSL offers Stewardship Reporting for clients that provides critical operational data.

Dashboard displaying various statistics such as square feet, number of beds, total tickets, safety violations, insurance claims, CAPEX projects, after-hours calls, invoices, and work actions. Bar graphs and tables show data for June to December, with charts for tickets, safety violations, work by action type, and invoices.

Do you know what is happening at your chapter houses? Can you see your data in real-time to understand issues, track costs, and recognize trends?

We continuously improve processes and have invested in the right technology to provide our clients with relevant and timely data on their chapter facilities. Talk with us about how these systems can help advance your chapter facility operations.